New Patient Instruction Videos and Clinician Portal Upgrades
Help Decrease Repeat Hospital Visits for Wound Care Patients
FOR IMMEDIATE RELEASE CONTACT: Martha Hendrix, 866-217-9900
LITTLE ROCK, ARK. (September 30, 2016) – Wound care patients are benefiting from the new way Innovative Outcomes is using technology to combine specific patient-level training with advanced wound care supplies. These innovations work together to improve patient compliance with physician orders and reduce confusion about how to use the wound care supplies.“Wound care is all we do, and most of our patients are diabetics. A third of the more than $100 billion
“Wound care is all we do, and most of our patients are diabetics. A third of the more than $100 billion cost of treating diabetes in the US is linked directly to the care of lower extremity complications that often can be avoided with effective wound care,” said Kevin Lamb, President and CEO of Innovative Outcomes.The unit dose packaging, launched when Innovative Outcomes began operations in 2000, has been enhanced
The unit dose packaging, launched when Innovative Outcomes began operations in 2000, has been enhanced in the past few months. The first upgrade was in June when QR code technology was added to the packaging, allowing the company to provide general nutrition and hygiene related information to patients when they, or a family member, scanned the QR code.This month’s launch allows patient-level training by way of wound care product videos to be accessed
This month’s launch allows patient-level training by way of wound care product videos to be accessed via QR Code technology. Specific videos connected to each QR Code correspond to the products ordered by the physician for the patient. The Innovative Pac™ unit dose packaging and product videos can significantly reduce patient confusion and improve compliance.“When patients need wound care dressings at home, Innovative Outcomes provides the specific products
“When patients need wound care dressings at home, Innovative Outcomes provides the specific products ordered by the physician. In addition, we provide information the patients find helpful to the healing process, including how to change their dressings,” said Lamb. “We phone patients to determine their need for additional supplies, and we remind them about the importance of following doctors’ orders, being compliant with those orders and returning to the clinic for follow-up appointments.”
The order process is focused on physician-ordered supplies; so the company recently implemented a fax-free Clinician Portal, making online ordering hassle-free and secure with a dual-layered password encryption and a state-of-the-art firewall-protected data server. This paperless workflow for woundcare dressing ordering includes a patient order summary, ability to track patient orders and easy reordering option. The physician eSignature component reduces need for follow-up.
Each month Innovative Outcomes ships overnight more than 200,000 Innovative Pac™ unit dose packs of physician-ordered wound care supplies throughout the US, making the company the national leader in the delivery of wound-care supplies. Founded in Little Rock in 2000, the company now has more than 110 employees. For more information, visit www.ioutcomes.com.